Refund policy

Return & Refund Policy

All sales are final for digital products.
Because our products are instant downloads, we do not accept returns, exchanges, or cancellations once a purchase has been completed.

Please note that refunds and exchanges are NOT available, even in the case of accidental purchases, duplicate orders, or mistakes made during checkout.
We kindly ask you to review your order carefully before purchasing to ensure you have selected the correct product.

If you experience any technical issues with your files (e.g., problems accessing downloads or corrupted files), please contact us at support@joylistudio.net, and we’ll be happy to assist you.